Stop losing patients to missed calls.
While you're treating patients, your phone shouldn't be silently losing you new ones. Nivio answers every call, captures booking details, and sends confirmations — 24/7.
Never miss a new patient call again
Turn missed calls into booked appointments automatically
Live Conversation
Nivio Virtual Receptionist
New Booking Received
New Patient Booking
Just nowSarah Mitchell - Check-up & Clean
Monday 9:30am • SMS sent
James Wong - Consult
Monday 2:00pm • SMS sent
What's really happening on your phones
Your marketing is working. Your phones are ringing. You just don't see the money you're losing.
You're in the chair, the phone rings
Calls go to voicemail, a busy tone, or a rushed receptionist juggling three things at once.
Callers don't leave voicemails
They hang up and call the next clinic on Google. You never even know they tried.
After-hours enquiries go nowhere
Evenings and weekends are completely silent — but patients are still searching for dentists.
The silent leak
0–0%
of callers never try again after a missed call.
0–0 missed calls/day
can quietly add up to tens of thousands in lost treatment revenue per year.
0%
of patient calls come outside standard business hours.
Your 24/7 Virtual Receptionist
Imagine hiring a reliable receptionist who never gets tired, never takes a break, and never misses a call.
Answers every call instantly
No more busy tones or voicemail. Every caller gets a warm, professional greeting.
Greets callers with your clinic name
Sounds like your own receptionist, with your clinic's voice and personality.
Captures all the details you need
Name, phone, treatment needed, and preferred appointment time — every time.
Sends SMS confirmations
Patients receive instant confirmations. You get neat, structured booking alerts.
What this means for your clinic
- No more silent leak of opportunities
- Front desk less overwhelmed during busy hours
- Patients feel looked after, even after hours
- Every enquiry captured and ready for follow-up
- More bookings from the same marketing spend
Even if Nivio saves just 1–2 new patients per week that would have gone elsewhere, it more than pays for itself.
At an average patient lifetime value of $2,000+, that's $8,000–$16,000 in recovered revenue every month.
0–0
patients saved per week
$0+
lifetime value per patient
$0–0k
recovered monthly revenue
Everything included. No surprise add-ons.
One simple price covers the whole system. No "per-minute" anxiety, no "your plan doesn't include that" conversations.
24/7 Call Handling
Every call answered, even evenings and weekends. Callers feel taken care of, not ignored.
Booking & Lead Capture
Name, phone, treatment, and time captured every time. No more 'Who was that patient from earlier?'
SMS Confirmations
Patients receive confirmations and reminders. Fewer no-shows, fewer 'Sorry, I forgot' calls.
Simple Integrations
Google Sheets, calendars, and optional connection to your practice system. All included by default — no integration fees.
Clinic-Branded Voice
Greeting, tone, and answers tailored to your practice. Feels like your receptionist, not a generic call centre.
Owner Visibility
See all bookings and calls in one place. Know exactly how many patients your phones are generating.
Other providers charge extra for:
- Per-minute usage
- After-hours coverage
- Calendar integrations
- SMS notifications
- Premium features
With Nivio, you get:
- One simple price
- Everything included
- No hidden fees
- No volume surprises
- No nickel-and-diming
How it works
Get up and running in days, not weeks. No hardware changes, no disruption to your current workflow.
We connect to your existing number
You keep your current clinic number. Calls simply pass through our system when your team can't answer.
Your virtual receptionist is configured
We set up your custom greeting, clinic rules, and booking flow based on how you operate.
Bookings are captured instantly
Name, number, treatment, preferred time, and any notes — all logged automatically.
You get clear bookings + alerts
In Google Sheets, email, or SMS. Everything organised and ready for your team.
One plan. Full cover.
Simple, all-inclusive pricing with one setup fee and one monthly fee. No per-minute charges, no hidden extras.
Nivio for Dental Clinics
AUD · Cancel anytime after pilot
One-time setup: $349 AUD
- • AU number setup or call forwarding
- • Call flow design
- • Virtual receptionist configuration
- • Google Sheets + webhook integration
- • Testing and quality assurance
- • 14-day live pilot included
- 24/7 call answering — evenings, weekends, holidays
- Booking capture + instant SMS confirmations
- Google Sheets integration included
- Infrastructure, monitoring & support
- Minor tweaks and adjustments over time
Value anchor: Even if Nivio saves just 1–2 new patients per week that would have gone elsewhere, it more than pays for itself.
If you cancel within the first 14 days, you keep all call data and we keep only the setup fee. No monthly fee charged.
What's Coming Next
Your subscription includes every new feature we release—all at no extra cost.
What clinic owners are saying
Real feedback from dental practices across Australia.
"We used to miss evening calls constantly. Now new patients are booked in while we're at home with our families."
Harbour View Dental
Sydney, NSW
"Our front desk was drowning during peak hours. Nivio catches everything we can't get to — it's like having an extra pair of hands."
Greenfield Family Dental
Parramatta, NSW
"We're averaging 20–25 extra bookings per month that previously would have gone to voicemail. The ROI is obvious."
Bright Smiles Dental
Brisbane, QLD
"I was skeptical at first, but the setup was painless and we saw results in the first week. Should have done this sooner."
Coastal Dental Care
Geelong, VIC
"Patients comment on how easy it is to book with us now. They don't even realise they're speaking to a virtual receptionist."
Riverside Dental Studio
Perth, WA
Your competitors are already moving
Forward-thinking clinics are adopting always-answered phones.
Patients don't wait
They pick the clinic that answers first. Every time.
Every month you delay
More calls quietly leak to other clinics down the road.
Perfect for clinics that…
- Miss calls during peak treatment hours
- Don't have full-time reception coverage
- Want after-hours coverage without hiring more staff
- Are tired of voicemail and endless phone tag
- Want to capture every new patient enquiry
Probably not for you if…
- Your clinic genuinely never misses a call
- You need full manual control over every conversation
- You're running a large call centre operation
Questions clinic owners usually ask
No, you can keep your existing clinic number. We simply forward calls through our system when your team can't answer. Patients continue calling the same number they always have.
Ready to stop losing patients to missed calls?
One plan. Everything included. 14-day live pilot so you see real results before committing.
Every week you wait, more calls quietly leak to other clinics. Book a demo and see what you've been missing.